How to start a Tech Refurbisher business


How to start a Tech Refurbish Business - Tech Refurbish Business Plan Template

Are you interested in starting your own Tech Refurbisher Business?

If you have a passion for technology and want to start your own business, then a tech refurbisher business might be for you. This type of business takes used or broken electronics and "refurbishes" them to be like new again. There are a few things you need to know before starting your own tech refurbisher business.
First, you need to be familiar with the process of refurbishing electronics. This includes testing, cleaning, and repairing devices. You also need to have a good understanding of the different types of electronic devices that people use.
Second, you need to have a plan for where you will get your inventory of used or broken electronics. You can either buy them from individuals or businesses, or you can recycle them from e-waste sites.
Third, you need to create a marketing plan for your business. You will need to promote your services to potential customers and let them know why they should use your business instead of buying new electronics.
Finally, you will need to set up a website and social media accounts for your business. This will help you reach more potential customers and promote your brand.
Business Plan
If you want to start a tech refurbisher business, the first step is to create a business plan. This will help you determine the costs of starting and running your business, as well as set goals and objectives. To create a business plan, start by doing some research on the industry. Look at the average costs of refurbished tech items, as well as the potential profit margins. You'll also want to consider your target market, and how you will reach them. Once you have a good understanding of the industry, you can start putting together your business plan. Begin by outlining your business goals and objectives, and then move on to creating a budget. Make sure to include costs for things like inventory, marketing, and any other necessary expenses. Finally, create a sales and marketing strategy. This should include a plan for how you will promote your business and attract customers. Once you have all of this information in place, you'll be ready to start your tech refurbisher business!
Target Market
Before you can start a tech refurbisher business, you need to understand who your target market is. There are a few different types of people who might be interested in your services:
1. Individuals who are looking to upgrade their personal devices: Many people have older phones, laptops, or tablets that they no longer use because they’ve upgraded to newer models. These individuals may be interested in selling their old devices to you so that you can refurbish them and sell them to someone else.
2. Businesses who are looking to upgrade their technology: Just like individual consumers, businesses also upgrade their technology on a regular basis. They may have outdated equipment that they no longer need, which they could sell to you to be refurbished.
3. Schools and other organizations who are looking for affordable technology: Organizations like schools often need to purchase large quantities of technology, but they may not have the budget for brand new equipment. Refurbished devices could be a great option for them. Once you’ve identified your target market, you need to figure out how to reach them. You could advertise online, in local newspapers, or on flyers posted around town. You could also reach out to businesses
Business Model
There are a few different business models that tech refurbishers can use. The most common is to refurbish and resell individual items. This can be done through online marketplaces, brick and mortar stores, or even door-to-door sales. Another option is to refurbish devices and then lease them out to customers. This can be done through a subscription service or with a pay-as-you-go model. Finally, some businesses offer their services to other businesses, helping them to recycle their old devices and save money on their IT costs..
Competitive Landscape
When it comes to the tech refurbisher landscape, there are a few key players that come to mind.
iCracked is the world's largest on-demand device repair company and they also offer a device trade-in service.
Gazelle is another popular option that offers trade-ins and repairs for devices.
uBreakiFix is a repair company that has over 500 locations across the United States.
These are just a few of the bigger companies in the space, but there are many smaller companies as well.
When starting your own tech refurbisher business, it's important to know who your competition is and what they're offering. It's also important to have a clear understanding of your own niche and what you can offer that others can't. By understanding the competitive landscape, you can position your business for success.
Costs & Pricing Strategy
There are a few key things to keep in mind when pricing your tech refurbisher services:
1. The value of the item
- You'll need to do some research to find out how much similar items are selling for. This will give you a general idea of how much to charge.
2. The condition of the item
- If the item is in good condition, you can charge more. If it needs some work, you'll need to adjust your price accordingly.
3. The market for the item
- If there's a lot of demand for the item, you can charge more. If there's not as much demand, you'll need to lower your price.
4. Your costs
- You'll need to factor in your costs for parts and labor when pricing your services.
5. Your profit margin
- You'll need to decide how much profit you want to make on each item.
Once you have all of this information, you can start to develop a pricing strategy for your tech refurbisher business.
Forming a Legal Entity
If you want to start a Tech Refurbisher business, you will need to form a legal entity. This will protect you from personal liability and help you raise money for your business. You can choose to form a sole proprietorship, partnership, limited liability company (LLC), or corporation. Each type of entity has its own pros and cons, so you will need to choose the one that is right for your business. If you are the only owner of your business, a sole proprietorship may be the best option. This type of business is easy to set up and you will not have to deal with much paperwork. However, sole proprietorships offer no personal liability protection, which means that you could be held responsible for debts incurred by your business. Partnerships are similar to sole proprietorships in that they are easy to set up and offer no personal liability protection. If you decide to form a partnership, you will need to choose a business partner who you can trust and who has complementary skills. It is important to have a written partnership agreement that outlines each partner's roles and responsibilities. A limited liability company (LLC) offers personal liability protection and is a good option for a small group of founders.
Opening a Business Bank Account
When you’re ready to start your Tech Refurbisher business, one of the first steps is to open a business bank account. This will help you keep your personal and business finances separate and will make it easier to track your expenses and income. To open a business bank account, you’ll need to have the following information and documents:
-Your business name and address
-Your Social Security number or Employer Identification Number (EIN)
-A list of the owners, officers, and directors of the company
-Articles of incorporation or a business license
-A voided check or deposit slip from the account you’ll be using for your business
Once you have all of the required information and documents, you can visit your local bank or credit union to open a business checking account.
Setting up Business Accounting
If you're starting a Tech Refurbisher business, one of the first things you need to do is set up your business accounting. This will ensure that you're keeping track of your finances and that you're complying with any financial regulations that apply to your business. Here's a quick guide to setting up your business accounting:
1. Choose an accounting software. There are many different accounting software packages available, so do some research to find one that will suit your needs.
2. Set up your chart of accounts. This is a list of all the categories of income and expenditure that you will track in your accounting system.
3. Set up your bank account. You will need a business bank account to manage your finances effectively.
4. Keep track of your income and expenditure. Make sure you keep accurate records of all money coming in and going out of your business.
5. Prepare and file your tax return. Once a year, you will need to file a tax return for your business. Make sure you keep on top of this so that you don't miss the deadline
Setting up Business Insurance
As a business owner, it is important to protect your company with the proper insurance. When setting up a Tech Refurbisher business, you will need to consider the following types of insurance:
-Product liability insurance: This will protect you in the event that a product you designed and printed causes injury or damage.
-Professional liability insurance: This will protect you in the event that a client suffers damages as a result of your work.
-Business property insurance: This will protect your equipment and premises in the event of damage or theft.
-Business interruption insurance: This will protect you in the event that your business has to stop operations due to a covered event.
-Employee dishonesty insurance: This will protect you in the event that an employee steals from your business.
Speak with an insurance agent to determine which policies are right for your business
Setting up a Business Website
If you want to start a Tech Refurbisher business, one of the first things you need to do is set up a website. This will be your online home base, where potential customers can learn more about your business and what you have to offer. There are a few key things you need to include on your website:
-An About page: This is where you can tell your story and give potential customers a sense of who you are and what you stand for.
-A portfolio: Showcase your best version on your website so that potential clients can see your work.
-A contact page: Make it easy for people to get in touch with you by including your email address and/or social media links.
-Pricing information: Let visitors know how much you charge for your services.
By having a well-designed website, you’ll be able to attract more customers and grow your Tech Refurbisher business
Obtaining the Necessary Permits
If you want to start a tech refurbisher business, the first step is to obtain the necessary permits and licenses from the government. This can be a complicated and time-consuming process, so it's important to do your research and be prepared before you start. The first step is to find out what type of business license you need. Depending on the type of business, you may need a special license from the state or local government. For example, if you're planning on refurbishing computers, you'll need to get a computer repair license. Once you've obtained the necessary licenses, the next step is to find a place to set up shop. You'll need a space that's large enough to accommodate all of your equipment and inventory. If you're planning on selling your refurbished items online, you'll also need a space for packaging and shipping. Finally, you'll need to create a marketing plan to let people know about your business. You can use online platforms like social media and online directories to reach potential customers. You can also distribute flyers and postcards in local businesses.
Setting up a Business Number or Appointment Setter
When you’re ready to start your Tech Refurbisher business, one of the first things you need to do is set up a business phone number or an appointment setter. You can use a service like Google Voice to set up a business phone number for your Tech Refurbisher business. Google Voice will give you a free business phone number that you can use to make and receive calls. Once you have a business phone number, you can start taking calls from potential customers. When you get a call, be sure to take down the customer’s name, contact information, and what they need. Once you have this information, you can give the customer a call back to discuss the project in more detail and give them a quote.

Acquiring Refurbished Technology

When starting a tech refurbisher business, you need to be able to source quality refurbished technology. This requires researching suppliers and inventory that fits your customer’s needs and budget. Be sure to look into the reputation of the supplier and ensure that they can provide the quality of inventory that you need. Consider things like warranties, return policies, shipping costs, and availability when sourcing refurbished technology.

Refurbishment Process

The refurbishment process is the backbone of a tech refurbisher business. You need to make sure that you have the right tools and cleaning supplies on hand to properly inspect, repair, and test any products that come in for refurbishment. Depending on your business model, you may also need specialized tools for certain types of products. It is important to have a detailed process in place for each product you receive so that you can ensure a high level of quality control.

Quality Control

Quality control is essential for any tech refurbisher business. You should inspect each product thoroughly before beginning the repair process and test it again once repairs are complete to ensure that everything is functioning properly. Establishing a rigorous inspection process will help ensure that all products meet your high standards before they are delivered to customers.

Product Delivery and Logistics

Product delivery and logistics are another key component of running a successful tech refurbisher business. You need to determine the best packaging materials and shipping methods for your products while keeping costs low where possible. Consider investing in tracking software so that you can better manage your deliveries and provide customers with updates on their orders.

Marketing and Promotion

Marketing and promotion are essential for any business, especially one in the tech industry. Utilize digital marketing tactics such as SEO, content marketing, email campaigns, and social media outreach to bring attention to your services and reach potential customers. Make sure to establish a strong brand identity with consistent messaging across all platforms so that customers can recognize your business wherever they see it online.

Building a Strong Reputation

Building a strong reputation is an important part of running a successful tech refurbisher business. Focus on providing excellent customer service throughout the entire process—from ordering to delivery—and encourage customers to leave reviews or referrals after they have received their products. You may also consider offering loyalty programs or other incentives to reward repeat customers for their continued support of your company.

Building Networking and Partnerships

Networking and partnerships can be extremely beneficial for any tech refurbisher business. Attend industry events or join local organizations related to technology in order to meet potential partners or customers that could help grow your business. Having strong relationships with vendors or other businesses in the industry will make it easier for you to find resources or access new markets when needed.

Financial Management

Financial management is critical for any business, but especially one in the tech industry where prices can fluctuate quickly due to changes in technology or demand from consumers. Develop budgets and forecasts based on current market conditions so that you can accurately plan for future expenses or investments while staying within your financial limits. Cash flow management is also important—create systems that allow you to collect payments quickly while also maintaining strong relationships with customers who may require payment plans or other arrangements in order to purchase from you.

Hiring and Training Employees

Hiring and training employees are essential steps when starting a tech refurbisher business as well as when expanding operations down the line. Create detailed job descriptions so that you know exactly what skills and experience you’re looking for in candidates before beginning the recruitment process. During interviews, be sure to ask questions related not only to technical skills but also customer service experience—these are both important elements of any successful tech refurbisher business. Once hired, provide comprehensive training sessions so that new employees understand company policies as well as how each product should be handled during repair or delivery processes.

Conclusion Resources

Starting a tech refurbisher business requires careful planning, dedication, and hard work but it can be an incredibly rewarding venture if done correctly. Make sure you have acquired quality sources of refurbished technology, established a thorough repair process with quality control measures in place, determined efficient product delivery methods, developed effective marketing strategies, built strong relationships with partners in the industry, established financial plans and budgets, hired experienced employees, and provided adequate training before launching your services into the market. For additional resources on starting a tech refurbisher business check out our website!

Why write a business plan?

A business plan is a critical tool for businesses and startups for a number of reasons:
  • Business Plans can help to articulate and flesh out the business’s goals and objectives. This can be beneficial not only for the business owner, but also for potential investors or partners
  • Business Plans can serve as a roadmap for the business, helping to keep it on track and on target. This is especially important for businesses that are growing and evolving, as it can be easy to get sidetracked without a clear plan in place.
  • Business plans can be a valuable tool for communicating the business’s vision to employees, customers, and other key stakeholders.
  • Business plans are one of the most affordable and straightforward ways of ensuring your business is successful.
  • Business plans allow you to understand your competition better to critically analyze your unique business proposition and differentiate yourself from the market.
  • Business Plans allow you to better understand your customer. Conducting a customer analysis is essential to create better products and services and market more effectively.
  • Business Plans allow you to determine the financial needs of the business leading to a better understanding of how much capital is needed to start the business and how much fundraising is needed.
  • Business Plans allow you to put your business model in words and analyze it further to improve revenues or fill the holes in your strategy.
  • Business plans allow you to attract investors and partners into the business as they can read an explanation about the business.
  • Business plans allow you to position your brand by understanding your company’s role in the marketplace.
  • Business Plans allow you to uncover new opportunities by undergoing the process of brainstorming while drafting your business plan which allows you to see your business in a new light. This allows you to come up with new ideas for products/services, business and marketing strategies.
  • Business Plans allow you to access the growth and success of your business by comparing actual operational results versus the forecasts and assumptions in your business plan. This allows you to update your business plan to a business growth plan and ensure the long-term success and survival of your business.

Business Plan Content


Many people struggle with drafting a business plan and it is necessary to ensure all important sections are present in a business plan:
  1. Executive Summary
  2. Company Overview
  3. Industry Analysis
  4. Consumer Analysis
  5. Competitor Analysis & Advantages
  6. Marketing Strategies & Plan
  7. Plan of Action
  8. Management Team

The financial forecast template is an extensive Microsoft Excel sheet with Sheets on Required Start-up Capital, Salary & Wage Plans, 5-year Income Statement, 5-year Cash-Flow Statement, 5-Year Balance Sheet, 5-Year Financial Highlights and other accounting statements that would cost in excess of £1000 if obtained by an accountant.

The financial forecast has been excluded from the business plan template. If you’d like to receive the financial forecast template for your start-up, please contact us at . Our consultants will be happy to discuss your business plan and provide you with the financial forecast template to accompany your business plan.

Instructions for the Business Plan Template

To complete your perfect Tech Refurbisher business plan, fill out the form below and download our Tech Refurbisher business plan template. The template is a word document that can be edited to include information about your Tech Refurbisher business. The document contains instructions to complete the business plan and will go over all sections of the plan. Instructions are given in the document in red font and some tips are also included in blue font. The free template includes all sections excluding the financial forecast. If you need any additional help with drafting your business plan from our business plan template, please set up a complimentary 30-minute consultation with one of our consultants.

Ongoing Business Planning


With the growth of your business, your initial goals and plan is bound to change. To ensure the continued growth and success of your business, it is necessary to periodically update your business plan. Your business plan will convert to a business growth plan with versions that are updated every quarter/year. Avvale Consulting recommends that you update your business plan every few months and practice this as a process. Your business is also more likely to grow if you access your performance regularly against your business plans and reassess targets for business growth plans.


Want a Bespoke Business Plan for your Tech Refurbisher Business?

Our Expertise


Avvale Consulting has extensive experience working with companies in many sectors including the Tech Refurbisher industry. You can avail a free 30-minute business consultation to ask any questions you have about starting your Tech Refurbisher business. We would also be happy to create a bespoke Tech Refurbisher business plan for your Tech Refurbisher business including a 5-year financial forecast to ensure the success of your Tech Refurbisher business and raise capital from investors to start your Tech Refurbisher business. This will include high-value consulting hours with our consultants and multiple value-added products such as investor lists and Angel Investor introductions.


About Us


Avvale Consulting is a leading startup business consulting firm based in London, United Kingdom. Our consultants have years of experience working with startups and have worked with over 300 startups from all around the world. Our team has thousands of business plans, pitch decks and other investment documents for startups leading to over $100 Million raised from various sources. Our business plan templates are the combination of years of startup fundraising and operational experience and can be easily completed by a business owner regardless of their business stage or expertise. So, whether you are a budding entrepreneur or a veteran businessman, download our business plan template and get started on your business growth journey today.
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Tech Refurbisher Business Plan Template FAQs

What is a business plan for a/an Tech Refurbisher business?

A business plan for a Tech Refurbisher business is a comprehensive document that outlines the objectives, strategies, and financial projections for starting and operating a company that refurbishes and resells technology products. It serves as a roadmap for the entrepreneur, providing a detailed analysis of the market, competition, target customers, marketing and sales strategies, operational processes, and financial forecasts. The business plan helps potential investors and lenders assess the viability and potential profitability of the Tech Refurbisher business and also guides the entrepreneur in making informed decisions to achieve long-term success.

How to customize the business plan template for a Tech Refurbisher business?

To customize the business plan template for a Tech Refurbisher business, follow these steps:

1. Review the template: Familiarize yourself with the entire business plan template to understand its structure and sections.

2. Customize the executive summary: Tailor the executive summary to highlight your Tech Refurbisher business's unique value proposition, target market, and goals. Ensure it captures the attention of potential investors or lenders.

3. Describe your business: Provide a comprehensive overview of your Tech Refurbisher business, including its legal structure, location, mission statement, and key objectives. Discuss your specific services, such as refurbishment of computers, smartphones, or other electronic devices.

4. Conduct market research: Research your target market, competitors, and industry trends. Use this information to analyze your market's size, growth potential, and customer preferences. Adjust the template's market analysis section accordingly.

5. Develop a marketing strategy: Outline how you will reach and attract customers. Specify your online and offline marketing channels, pricing strategy, and promotional activities. Customize the marketing section to align with your Tech Refurbisher business's unique selling points.

6. Financial planning: Adjust the financial projections section based on your Tech Refurbisher business's cost structure, revenue streams, and growth expectations. Customize the template's financial statements, such as income statement, balance sheet, and cash flow statement, with accurate and realistic figures.

7. Include operational details: Describe your Tech Refurbisher business's operational processes, such as

What financial information should be included in a Tech Refurbisher business plan?

A Tech Refurbisher business plan should include several financial information and projections to provide a comprehensive overview of the company's financial health and future prospects. Some key financial information that should be included in the business plan are:

1. Startup Costs: Estimate the initial investment required to start the business, including equipment, inventory, licenses, permits, marketing, and any other expenses related to setting up the Tech Refurbisher operation.

2. Revenue Projections: Provide a detailed forecast of the company's expected revenue over the first few years of operation. This can be based on market research, anticipated sales volumes, pricing strategies, and any other relevant factors.

3. Cost of Goods Sold (COGS): Calculate the direct costs associated with refurbishing and selling tech products. This includes the cost of acquiring used devices, necessary repairs or upgrades, packaging, shipping, and any other expenses directly related to the products being sold.

4. Operating Expenses: Outline the ongoing expenses required to run the Tech Refurbisher business. This may include rent, utilities, salaries, marketing, insurance, maintenance, and other administrative costs. It's important to provide a breakdown of these expenses to demonstrate a realistic understanding of the company's overhead.

5. Profit and Loss Statement: Prepare a detailed income statement that shows the projected revenue, COGS, and operating expenses to determine the net profit or loss for each year. This will help assess the profitability of the business and track its financial performance over time.

6. Cash Flow Projections

Are there industry-specific considerations in the Tech Refurbisher business plan template?

Yes, the Tech Refurbisher business plan template includes industry-specific considerations. It covers various aspects such as equipment sourcing and refurbishment processes, quality control measures, inventory management, sales and marketing strategies for refurbished tech products, customer support and warranty policies, and industry regulations and certifications. The template also provides guidance on financial projections, including revenue streams, cost structures, and potential profitability considerations specific to the Tech Refurbisher industry.

How to conduct market research for a Tech Refurbisher business plan?

Conducting market research for a Tech Refurbisher business plan is essential to understand the industry, target market, competition, and potential demand for your services. Here are steps to help you conduct effective market research:

1. Define your target audience: Identify the specific market segment you want to serve, such as individual consumers, small businesses, or larger corporate clients.

2. Analyze the industry: Research the overall market for tech refurbishing services, including its current size, growth rate, and potential opportunities. Look for industry trends, challenges, and any regulatory factors that may impact your business.

3. Identify competitors: Identify existing tech refurbishing companies in your target market. Evaluate their strengths, weaknesses, pricing, customer reviews, and market positioning. This analysis will help you understand how you can differentiate your business.

4. Understand customer needs: Conduct surveys, interviews, or focus groups to gather insights from potential customers. Understand their pain points, preferences, and expectations when it comes to refurbished tech products and services. This information will guide your business strategy and marketing efforts.

5. Evaluate market demand: Determine the potential demand for your services by analyzing market size, customer purchasing behavior, and growth projections. Identify any gaps or underserved areas within the market that your business can address.

6. Estimate pricing and profitability: Research pricing strategies used by competitors and analyze the profitability of their business models. Consider factors such as refurbishing costs, overhead expenses, and market demand when determining your pricing structure.


What are the common challenges when creating a business plan for a Tech Refurbisher business?

Creating a business plan for a Tech Refurbisher business can pose some common challenges. These challenges include:

1. Identifying the target market: Understanding the specific market segment that your Tech Refurbisher business will cater to can be challenging. Determining the demand for refurbished tech products and analyzing the competition in the market is crucial for success.

2. Establishing a pricing strategy: Setting the right prices for refurbished tech products can be a challenge. It requires analyzing the cost of refurbishment, market demand, and customer preferences to determine competitive pricing that also ensures profitability.

3. Developing a marketing strategy: Marketing refurbished tech products can be difficult due to the perception that they may be of lower quality than new products. Overcoming this perception and effectively reaching your target audience requires a well-thought-out marketing strategy.

4. Managing the supply chain: Sourcing and managing the supply of used tech products can be challenging. Building relationships with suppliers, ensuring the quality and reliability of the products, and managing inventory levels are all important factors to consider.

5. Addressing legal and environmental concerns: Tech refurbishment involves dealing with electronic waste (e-waste) and adhering to legal regulations regarding its disposal and recycling. Ensuring compliance with environmental standards and establishing proper e-waste management practices can be a challenge.

6. Securing funding and managing finances: Like any business, securing funding and managing finances is crucial. Convincing investors or lenders about the viability and potential profitability of your Tech Refurbisher business

How often should I update my Tech Refurbisher business plan?

It is recommended to update your Tech Refurbisher business plan at least once a year or whenever there are significant changes in your business. This includes but is not limited to changes in market conditions, target audience, products or services offered, pricing strategy, competition, and financial projections. Regularly reviewing and updating your business plan ensures that it remains accurate, relevant, and aligned with your business goals and objectives. Additionally, it helps you stay proactive and adaptable to changes in the industry, allowing you to make informed decisions and adjust your strategies accordingly.

Can I use the business plan template for seeking funding for a Tech Refurbisher business?

Yes, you can definitely use the business plan template for seeking funding for a Tech Refurbisher business. The template is specifically designed to help you outline your business goals, strategies, and financial projections, which are essential components for securing funding from investors, lenders, or other financial institutions. It will provide a comprehensive framework that allows you to showcase the potential of your Tech Refurbisher business, including market analysis, competitive advantage, marketing strategies, operational details, and financial forecasts. By utilizing the business plan template, you will be able to present a professional and well-structured document that increases your chances of obtaining the necessary funding for your Tech Refurbisher business.

What legal considerations are there in a Tech Refurbisher business plan?

There are several legal considerations to keep in mind when creating a Tech Refurbisher business plan. Some of the key legal considerations include:

1. Business Registration: You will need to register your business with the appropriate government authorities. This may involve obtaining a business license and registering your business name.

2. Compliance with Regulations: Tech Refurbishers often handle electronic waste, which may be subject to specific regulations regarding disposal and recycling. Ensure that you comply with all local, state, and federal regulations related to environmental protection and electronic waste management.

3. Intellectual Property: Ensure that you are not infringing on any copyrights, trademarks, or patents when refurbishing and selling technology products. Avoid using any copyrighted software or other protected intellectual property without proper licensing or permission.

4. Data Privacy and Security: When refurbishing electronic devices, it is important to handle any personal or sensitive data securely and ensure it is properly wiped from the devices. Familiarize yourself with data privacy laws and regulations, and implement appropriate data protection practices.

5. Consumer Protection: As a Tech Refurbisher, you may be selling refurbished products to consumers. Ensure that you comply with consumer protection laws, including providing accurate product descriptions, warranties, and return policies.

6. Contractual Agreements: Establishing contracts with suppliers, customers, and partners is important to protect your business interests. Consult with legal professionals to draft agreements that outline the terms and conditions of your business relationships.

7. Employment and Labor Laws: If you plan to